Privacy Policy

Date: 29/08/24

Name: Corrina Beasley

E-mail: hello@corrinabeasleytherapy.co.uk

As a cognitive behavioural hypnotherapist I need to collect a certain amount of information about a client to enable me to tailor a treatment plan to their individual needs. I will need to know details of the individual’s problems, needs, and goals. This information is stored securely online in password encrypted documents and is only available to me. Any handmade notes, are kept in a locked filing cupboard.

I will collect and store your name, email address and telephone number to enable me to contact you. I will not send any other marketing materials to you without first obtaining your consent.

All files are password protected, my user on the computer is password protected and can only be accessed by me. My emails are protected with a two step verification process.

As in all health professions, in cognitive behavioural hypnotherapy it is sometimes advisable to discuss cases with one or more other therapists in order to get a fresh view on the client’s problems and to share knowledge to help devise the best ways of helping clients. These discussions are called “supervision.” During these discussions I do not reveal any details that could identify the client so that confidentiality is maintained.

Under certain circumstances I will insist on the client consulting their GP or other doctor before I commence therapy. This would happen if I suspected that the client had a condition requiring medical treatment or assessment.

The circumstances in which I would be legally or ethically required to breach confidentiality and reveal information to a third party with or without the client’s consent are as follows:

-       If the client disclosed that they intended committing a serious criminal offence, such as murder, acts of terrorism, grievous bodily harm, arson, kidnapping, or rape, or that they intended or had committed any offences against children. Other than that I do not record in writing any details of criminal offences that clients might have committed in the past.

-       If the client disclosed a serious and immediate plan to commit suicide or to do some other irreparable damage to themselves. In these cases I would assume that by telling me the client was hoping I would stop them.

-       If the client disclosed that they had been sexually abused by a person still living, and that person was still in a position to sexually abuse children or vulnerable adults (for instance, if they were now baby-sitting other members of your family), then for the protection of those vulnerable persons I would need to agree with you that you would disclose your own experience to whoever looks after the people who are now in danger.

-       If ordered to do so by a court of law

Insurers advise that therapy professionals should retain client records for seven years after the end of therapy, or in the case of children, for seven years after they turn eighteen. After that records are securely destroyed.

Clients can request to view the notes and records I have about them at any time.

Relatives and friends of previous clients often come to me for therapy, having been recommended by their friends or relatives, however nothing will be disclosed to them about the person I’ve seen previously.

If I see you somewhere outside of our sessions, to ensure your confidentiality, I will not approach you or act as if I know you. However, if you acknowledge me then I will acknowledge you.

Although the therapeutic relationship is friendly, it is not the same as a friendship.

If clients have any specific wishes about how they prefer me to communicate with them, for instance if they don’t want me to phone them at home, then it is the client’s responsibility to inform me of their wishes. You should consider this carefully if, for instance, you are having therapy without the knowledge of your partner.

 My Website is powered by Squarespace please find below details about the information they collect and how it is used:

Analytics

This website collects personal data to power our site analytics, including:

·         Information about your browser, network, and device

·         Web pages you visited prior to coming to this website

·         Your IP address

This information may also include details about your use of this website, including:

·         Clicks

·         Internal links

·         Pages visited

·         Scrolling

·         Searches

·         Timestamps

This information is shared with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit 

https://support.squarespace.com/hc/en-us/articles/360001264507#toc-check-your-cookies

For website visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

·         Information about your browser, network and device

·         Web pages you visited prior to coming to this website

·         Web pages you view while on this website

·         Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalized form.

Customer accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

·         Billing and shipping address(es)

·         Details about your session

·         Email address

·         Name

·         Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Order and account emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

·         You’ve created a customer account

·         Your customer account password has been reset or updated

·         You’ve made a purchase

·         Appointment details and receipts

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

·         Information about your browser, network, or device

·         Your IP address

Payments

I use Stripe to process appointment payments. A copy of their privacy policy can be found here:

https://stripe.com/gb/privacy

How to complain

If you have any concerns about our use of your personal information, please contact me, Corrina Beasley hello@corrinabeasleytherapy.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk